About VOLOTEA's Hiring Philosophy

VOLOTEA is a Spanish low-cost carrier connecting small and mid-sized European cities, with crew bases across Italy, France, and Spain. As a point-to-point airline flying short and medium-haul routes, VOLOTEA leans heavily on cabin crew who can deliver warm, family-style service, work smoothly in multinational teams, and stay calm through busy turnaround days. The recruitment process reflects that: it is friendly and fast-moving, but every stage is eliminatory, and English runs through all of it.

The hiring experience is consistently described as approachable rather than intimidating. Candidates report a relaxed, "familiar" atmosphere on the recruitment day, quick turnaround on results (often within a week), and recruiters who are clear about contract type and pay before you commit. Across 89 company-wide reports the average difficulty is a gentle 2.25 out of 5, with 72% describing the experience as positive. The catch is the English test, which several candidates flagged as demanding, and the group exercise, where they want to see you collaborate rather than dominate.

Quick Stats

* Typical process: 3 to 4 stages (online English test, personality test, recruitment day with group and individual interviews) over roughly 1 to 4 weeks

* Format: Online tests and a recorded/video introduction, then a full in-person recruitment day

* Core focus: English proficiency, teamwork, customer service scenarios, motivation, base availability

* Difficulty: Easy to moderate. The flow is simple and fast, but the English test is genuinely tough and each stage is eliminatory

What VOLOTEA Looks For

* Strong English (B2 level) plus any additional languages, since the whole process runs in English

* Natural team players who cooperate in group tasks instead of taking over

* Calm, service-minded handling of difficult passengers and in-flight situations

* Flexibility on bases, schedules, and standby, with a clear reason for wanting the role

"The interview was simple, with a familiar team atmosphere. There is no pressure at all, they ask you about your personality and experience." (Cabin Crew candidate, accepted offer)

Round 1: Online English Test and Personality Test (~40 to 60 min)

What to Expect

After applying online, most candidates first receive a link to an online English test, typically around 40 minutes and pitched at B2 level, covering grammar and listening. Several candidates found it harder than expected, so do not underestimate it. If you pass, VOLOTEA usually follows with an online personality test. Both are eliminatory, so you cannot progress to the recruitment day without clearing them. Some routes also ask for a short recorded video introduction in English before the live stages.

Example or Reported Questions

* "What is your current level of English?"

* "Describe yourself in the languages that you speak."

* "What jobs have you done in your life?"

* "Do you like working in a team?"

Tips

* Treat the English test seriously. Multiple candidates called it "a very high level," so brush up on grammar and practice listening exercises beforehand

* For the video introduction, keep it structured: who you are, your relevant experience, and why cabin crew, all in clear spoken English

* Practice a tight spoken intro to camera with Nora's HireVue Interview mode, which mirrors the timed, one-way recorded screen with no follow-ups so you learn to be concise and confident on your own

Round 2: Recruitment Day Company Presentation and Group Exercise (~1 to 2 hours)

What to Expect

Invited candidates attend a recruitment day, often at a hotel, with around 15 to 20 people. It opens with a company presentation covering VOLOTEA's figures, the cabin crew role, salary, schedules, standby, and contract type. Then comes a quick round-table where each person introduces themselves, followed by the group exercise. This is the key eliminatory stage: you might do a role play of typical onboard situations or a survival-style scenario where the group must reach agreement. Recruiters watch how you collaborate, not whether you "win." The whole day is conducted in English.

Example or Reported Questions

* "Describe a situation where you had to deal with a difficult passenger."

* "Tell me about a conflict situation you had to face."

* "Name three essential qualities a cabin crew member must have."

* "Have you had experiences with both satisfied and unsatisfied customers? If so, explain."

Tips

* In the group task, cooperate visibly: invite quieter people in, build on others' ideas, and keep the group moving toward agreement. One candidate stressed "it is important to collaborate with the others"

* Prepare a clean 30-second self-introduction that lands your name, background, languages, and enthusiasm for the role

* Rehearse service and conflict scenarios out loud using Nora's Live Virtual Interview mode, which drills the behavioral and situational STAR stories these role plays are built on

Round 3: Individual Interview (~25 to 30 min)

What to Expect

Candidates who clear the group stage move straight to the individual interview, usually 25 to 30 minutes, and this is where most final selections happen. Expect the bulk of it in English, sometimes with a portion in your local language (French or Spanish depending on the base). Recruiters dig into your CV, especially prior customer-facing experience, ask why you want to be cabin crew, and probe how you would handle in-flight situations and pressure. They also confirm your availability and base preferences. It is described as fast but genuinely enriching, with responses sent by email within about 1 to 10 days.

Example or Reported Questions

* "Why do you want to become a cabin crew member?"

* "Why VOLOTEA, and which of our values matters most to you?"

* "Can you work in a high-pressure environment?"

* "What can you bring to the company?"

Tips

* Have concrete CV-based stories ready. Recruiters "exploit the CV," especially your professional experience with satisfied and unsatisfied customers, so pin specific examples to specific jobs

* Know at least one VOLOTEA value and be honest and flexible about bases, schedules, and start date, since availability comes up repeatedly

* Run mixed behavioral and situational reps with Nora's Standard Interview mode to smooth out your motivation, stress-handling, and "what would you do if" answers before the real thing

Frequently Asked Questions (FAQ)

1) How many rounds are there?

Plan for 3 to 4 stages: an online English test, usually an online personality test (and sometimes a recorded video intro), then a full in-person recruitment day that combines a company presentation, an eliminatory group exercise, and an individual interview. Every stage is eliminatory, including the English test.

2) What topics are most common?

* Motivation ("Why cabin crew?" and "Why VOLOTEA?"), teamwork, and handling difficult passengers or conflict

* Your CV experience, working under pressure, languages, and availability across bases and standby

3) How long does the process take?

It is fast for the industry. Many candidates hear back within a week, and final decisions typically arrive by email within about 1 to 10 days of the recruitment day. From application to offer often runs 1 to 4 weeks, though onboarding and training can extend beyond that.

4) How should I prepare?

* Drill B2-level English grammar and listening ahead of the online test, since candidates repeatedly call it harder than expected

* Prepare a crisp self-introduction plus 3 to 4 STAR stories on customer service, teamwork, conflict, and staying calm under pressure

* Learn VOLOTEA's routes and values, and decide your honest stance on bases, schedules, and start date

* Practice with Nora AI: use HireVue Interview mode for the recorded English intro, Live Virtual Interview mode for the group role plays and situational scenarios, and Standard Interview mode for the mixed behavioral and situational final interview