About the Community Registered Nurse Role at Matter Health

Matter Health delivers primary and preventive healthcare directly to older adults living in affordable housing communities across Tennessee. This Nashville-based Registered Nurse (RN) Care Manager role sits within Clinical Operations on the Registered Nurses team. It is a community-based, field position, not traditional bedside, home health, or private duty nursing. You will serve as an extension of the primary care team, partnering closely with Nurse Practitioners and Medical Directors to support high-risk and rising-risk patients. Day to day, you will conduct comprehensive nursing assessments in patients' homes, coordinate care across specialists, hospitals, and health plans, educate patients on chronic disease management, and support transitions of care after hospitalizations or ED visits.

Matter Health is looking for compassionate RNs who thrive working independently while collaborating with an interdisciplinary team. The posting emphasizes relationship-based, value-driven care, so interviewers will probe your ability to build trusted, long-term relationships with older adults and their families, close quality care gaps, and document accurately using Athena, Salesforce, and other tools. Strong communication, organization, and a genuine passion for improving healthcare access for underserved older adults are central to the role.

Quick Stats

* Typical process: 3 to 4 rounds over roughly 2 to 4 weeks

* Format: Phone screen, video and/or in-person interviews with clinical leadership

* Core focus: Community-based care management, chronic disease education, care coordination, transitions of care, independent field work, EHR documentation

* Difficulty: Moderate, because it blends clinical reasoning with strong relationship, autonomy, and care-coordination expectations unique to field-based value-based care

What Matter Health Looks For

* Active, unrestricted RN license with a minimum of 3 years of RN experience

* Experience in care management, case management, primary care, value-based care, home health, or chronic disease management

* Comfort working independently in community or home-based settings while collaborating with an interdisciplinary team

* Strong communication, organization, relationship-building skills, and a genuine passion for serving older adults

Round 1: Recruiter Phone Screen (~30 minutes)

What to Expect

A recruiter or talent partner will start with a friendly call to confirm the basics and gauge fit. Expect questions about your active RN license, your years of experience, and whether you meet the field-role requirements like a valid driver's license and reliable transportation. They will explain that this is a community-based, non-bedside role and want to make sure you understand and are excited about that difference. This is also where you deliver your quick pitch on why Matter Health and why community-based care for older adults appeals to you.

Example Questions

* "Walk me through your RN background and how many years of experience you have."

* "This is a field-based role driving to patients' homes, not bedside or home health. Why does that appeal to you?"

* "What draws you to serving older adults in affordable housing communities?"

* "Do you have an active unrestricted Tennessee RN license, a valid driver's license, and reliable transportation?"

Tips

* Have a crisp two-minute summary of your license, years of experience, and any care management, value-based care, or chronic disease work ready.

* Show you understand this is relationship-based, independent field work and speak to why that energizes you rather than a hospital setting.

* Rehearse this opening call with Nora AI's Recruiter Screen mode to tighten your pitch, motivation, and availability answers.

Round 2: Nurse Manager / Clinical Leadership Interview (~45 to 60 minutes)

What to Expect

This is the main behavioral round, likely with a nurse manager, clinical lead, or Nurse Practitioner. Expect STAR-style questions about how you build trusted relationships, work independently in the community, and collaborate with an interdisciplinary care team. Interviewers will want stories that show organization, empathy for older adults, and how you handle the autonomy of a field role. This round is often where offers are won or lost, so tie your examples back to Matter Health's mission of meeting patients where they are.

Example Questions

* "Tell me about a time you built a long-term, trusted relationship with a difficult or hesitant patient."

* "Describe a situation where you had to work independently and make a judgment call without immediate provider support."

* "Give an example of how you coordinated care across multiple providers or community resources."

* "How do you stay organized managing a panel of patients across different locations?"

Tips

* Prepare four to five STAR stories covering relationship-building, autonomy, care coordination, and patient education.

* Emphasize collaboration with Nurse Practitioners and Medical Directors, since this role is an extension of the primary care team.

* Practice these behavioral and situational stories with Nora AI's Nursing Manager Interview mode to sharpen your STAR delivery and culture-fit answers.

Round 3: Clinical Scenario and Care Management Deep-Dive (~45 minutes)

What to Expect

Expect a clinically focused conversation tied directly to the responsibilities in the posting: comprehensive nursing assessments, chronic disease management, medication adherence, transitions of care, and closing quality gaps. Interviewers may present scenarios about high-risk or rising-risk patients and ask how you would prioritize, educate, and escalate. Because this is a value-based, community role, they will also probe how you reinforce provider care plans, document barriers, and use EHR and technology platforms like Athena and Salesforce.

Example Questions

* "Walk me through how you would conduct a comprehensive assessment of a new older adult patient in their home."

* "A patient was just discharged after a heart failure hospitalization. How do you support that transition of care?"

* "How do you approach medication adherence and chronic disease education for a patient with multiple conditions?"

* "How do you identify and close quality care gaps through outreach and coordination?"

Tips

* Be ready to reason through chronic conditions common in older adults, such as diabetes, heart failure, COPD, and hypertension.

* Show that you reinforce provider-developed care plans and document barriers and follow-up needs rather than acting outside your scope.

* Use Nora AI's Specialty Clinical mode to rehearse patient scenarios, prioritization, and safe clinical reasoning under questioning.

Round 4: Offer and Salary Discussion (~30 minutes)

What to Expect

If the team moves forward, you will have a conversation about the offer with the recruiter or hiring leader. Expect to discuss competitive salary, the full-time schedule, and the benefits package, which includes medical, dental, and vision, employer-funded HSA and FSA options, 401(k) with match starting Day 60, and up to four weeks of PTO plus paid holidays and volunteer days. This is the time to confirm expectations around mileage, travel across communities, and any field-role logistics.

Example Questions

* "What are your salary expectations for this role?"

* "How do the travel and field-based aspects factor into your compensation expectations?"

* "When would you be available to start?"

* "Do you have any questions about benefits, PTO, or the 401(k) match?"

Tips

* Research Nashville RN care management compensation so you can anchor your number with data.

* Clarify practical field details like mileage reimbursement, territory, and expected patient panel size.

* Practice the back-and-forth with Nora AI's Salary Negotiation mode so you can discuss pay and benefits confidently without underselling yourself.

Frequently Asked Questions (FAQ)

1) How many rounds are there?

Most candidates should expect 3 to 4 rounds: a recruiter phone screen, a behavioral interview with clinical leadership, a clinical and care management deep-dive, and an offer or salary conversation. The exact structure can vary, so treat this as a realistic guide rather than a guaranteed sequence.

2) What topics are most common?

* Community-based care management, care coordination, and transitions of care for older adults

* Relationship-building, working independently in the field, chronic disease education, and EHR documentation in Athena and Salesforce

3) How long does the process take?

Typically about 2 to 4 weeks from the first recruiter call to an offer, depending on scheduling and how quickly clinical leaders can meet. Field roles like this sometimes move faster when a specific Tennessee community needs coverage.

4) How should I prepare?

* Re-read the posting and map your experience to care management, value-based care, chronic disease management, and independent field work.

* Prepare STAR stories about relationship-building, autonomy, and interdisciplinary collaboration with Nurse Practitioners.

* Review common older-adult chronic conditions and how you support transitions of care and close quality gaps.

* Use Nora AI to rehearse: Recruiter Screen mode for the phone screen, Nursing Manager Interview mode for behavioral STAR stories, Specialty Clinical mode for patient scenarios, and Salary Negotiation mode for the offer conversation.